State Farm® Insurance Agent Roger Haynes

"I'm entering my third year as a policyholder with this agency. When my home and auto policies came up for renewal this spring (2024), I explored offers from other insurance carriers simply to compare them to my rates through State Farm. Not only did I learn my rates were far better in most cases, I experienced exemplary customer service when I called the agency to finalize my policy renewals. Destiny, the agency representative who fielded my call, patiently guided me through a review of my policies and identified a couple of opportunities to adjust my auto coverage that saved money. Additionally, she alerted me to State Farm apps and tools on the State Farm website that will provide more advantages going forward. I am very satisfied with the end results and give much credit to the agency's staff."

"Thank you, Destiny for your compassion and understanding as well as support during a difficult time in my life. You have been helpful and professional but also kind. Much appreciated!"

"I just stopped to get a package quote and after Destiny Ramos gave a lecture of the critical points to be more securely protected, I realized I had to many faults and paying too much to Nationwide for incomplete coverage. Straight to the point, everything on the table. My wife and I look each other…thanks God we won’t be in debt in case of uninsured motorists and home fire. Thanks State Farm, no wonder you are widely recommended."

"I bought an old Chevy HHR less than two years ago, and insured it at State Farm / Roger Haynes. Two weeks ago I was in an accident with some limited damages of my car, but with maximal stress and mental challenge due to that event. I started up the process for repairs with Mr. Thaddeus Brickley, the account representative at SF handling such claims. At the first encounter with Mr. Brickley I knew that my case was in good hands. Mr. Brickley was very helpful and informative. He was showing genuine respect and patience (needed for my poor hearing). Mr. Brickley went far beyond professional courtesy, he made sure that I feel comfortable while guiding me through the whole process, and explained all that's related to it. State Farm must be proud to have associates like Mr. Brickley. Being a fragile old man Mr. Brickley has escorted me to the car each time when visiting his office. I wish that all my other official dealings were handled in this manner at other companies and agencies. Thank You Mr. Brickley, Thanks to State Farm. With Best Regards I.T.Mate"

"It was a Saturday afternoon and I was buying a new car and the car dealership would not accept my ID card. Therefore, I called Cherie at State Farm and she email it over immediately. Such great customer service."

"Wonderful experience anytime I have to deal with the office staff. Destiny and Lauren are always available to assist and very friendly. Great communication skills and knowledgable. I appreciate when someone says they will follow back up and actually do so."

"So happy with my agent and their office. Super responsive and very knowledgeable!"

"Service is exceptional!! I LOVE the staff. Kind, professional and attentive."

"Great Great customer service 👏"

"The service at this office is exceptional. The staff really care about their clients."

"Must have just cruises by."